We always try and see our patients at the appointed time as we know that everyone hates to be kept waiting.
Missing appointments wastes time and resources which are needed for other patients especially in these current times.
For our NHS patients, our policy is that if, on more than one occasion, patients cancel with less than 2 working days notice or do not attend an appointment, then we will no longer be able to offer NHS treatment.
For our private patients, our policy is that if, patients cancel with less than 2 working days notice or do not attend an appointment, it is with regret that a charge will be levied to cover the time set aside for the appointment.
If you telephone the practice before 8.30am we will offer you an emergency appointment on the same day